FAQs

Framing options:

Fine Art Paper - Rolled/ No frame

I use giclée fine art prints in traditional Satin, Smooth or Textured surfaces – Hahnemühle, Canson and Ilford papers. The giclee process uses advanced 2880dpi printing technology to apply archival Ultra Chrome pigment ink onto the finest art papers available.
Fine art prints are shipped rolled up in a tube.
All fine art prints come with a standard white border, ready to be framed as you wish. The listed size is the size of the printed image then I add a white border around. This will add a few centimetres extra to your photograph.
Rolled prints are available for shipping worldwide – feel free to contact me: martina_perret@hotmail.com

Fine art paper - Framed

The finished artwork is framed in a classic white, black or raw oak - ready to hang.
A white border – matboard - sits between the print and the frame.
Framed with Plexiglass to be able to be shipped safely. It is lighter than a standard glass and very strong.
Framed prints are only available for free shipping within Australia.

Canvas stretched

All premium grade canvases are finished with three coats of satin U.V. archival spray to preserve image for scuffing and airborne pollutants. When required these canvases can be cleaned with a damp cloth. Available in a white, black, or mirror wrap this is the most popular finished canvas in our collection.
Archival museum quality printed, U.V. lacquered and stretched on 2'' depth wooden stretcher bars - ready to hang!

Canvas Floating frame

Available to finish your premium canvas print. Your canvas is framed with an elegant and stylish surround.
Available in standard white, black, jarrah or mocha, or add a little extra pizazz to your canvas with a raw dune frame.

Facemount Acrylic

Giving your image a 3D floating effect when hanging from the wall, wow people with facemount acrylics.
Supplied with a u-channel for easy hanging and fronted with 6mm acrylic, these are the perfect option if you are looking for something just a little different.

Alumalux metal print

This futuristic product is the combination of Chromaluxe metal panels, Epson Inks and superior colour management practices.
During the dye-sublimation process, the specifically formulated inks are infused into the metal panels, allowing for a scratch resistant, heat resistant and waterproof product that is super lightweight. Your images will pack a punch with colour remaining vivid and details staying clear and crisp. A true printing revolution!
Prints on metal are available in High Gloss and are ready to hang.

Shipping information:

All orders within Australia are shipped free of charge.
Once payment has been received your purchase will then be placed in the queue for printing. I ensure the quality is of highest standard. Once your purchase has been completed, it is carefully wrapped ready for couriers to deliver straight to your door.

Expected shipping times can vary due to busy periods, Covid-19 related delays and lack of or shortage of raw materials

Most parcels are arriving on time, but delays may be experienced.

State border closures and COVID-19 related airline disruptions mean there are fewer flights available to transport mail and parcels and this may cause longer delivery times.

Expect a waiting time of about up to 2 weeks to get the rolled print to you
Expect a waiting time of about up to 4 weeks to get the framed prints to you.

If you need to get a print by a certain date, please get in touch with me: martina_perret@hotmail.com

Rolled and framed artworks will generally be shipped via TNT or Auspost.
Signature is required on delivery. It is important that your shipping address is your daytime address. Framed orders based outside WA will be shipped via road and can take extra time because of borders restrictions and distance.

International Orders

If you would like to purchase an order and live outside Australia please contact me: martina_perret@hotmail.com

Custom Prints

I remain available to create custom prints of your favourite WA Aerial landscape through the online store. Please contact me with details via martina_perret@hotmail.com

Ordering and shipping process

My team and I put every effort in place to send you the most beautiful fine art prints. Once you've placed your order of the available Aerial photographic print, this is what's happening

After your order is placed, your photograph is printed onto an archivable fine art paper. If you selected framing, it will be framed as per your order, before being sealed and wired for easy mounting in your home or at work.
Your framed print is carefully bubble wrapped and boxed (or, if unframed, rolled and sealed in a tube), shipped Australia-wide. Shipping is free in Australia. Please contact me for any overseas order.

Refunds and Returns

Please note, there are no returns, exchanges or change of mind with artwork that has been made to order as I prepare each artwork as per your specs.
In the unlikely event that you receive an item that is faulty or damaged please contact me and I will help organise a replacement for you following the steps:
The artwork must be in the original packaging. Please notify me via e-mail to martina_perret@hotmail.com within 24 hours of delivery. Send a photo of the damaged goods. I will need a receipt or proof of purchase. I can only replace the damaged item for an exact same item.
I will endeavor my best to get the replacement to you ASAP. I will pay for your return postage and the replacement item shipped back to you.

Please Note: If you receive a package which is visually damaged or opened insist that this is noted with the carrier before signing for your order.

I ensure all items are professionally photographed, listed correctly online with their size and dimensions and take maximum care in the process